- Working within the requirements of regulation, the operational framework and other mandatory policies and processes,
- Obtaining and maintaining applicable national and international certifications in line with business objectives,
- Obtaining effective measurement of customer satisfaction,
- Application of corrective actions and risk and opportunity management to deliver affordable solutions,
- Obtaining effective deployment of executive management review to eliminate surprises and enable timely risk mitigation,
- Deployment of an effective lessons learned system to aid continual improvement and monitoring their adoption by the business,
- Creating and support the provision of safe products and services,
- To create a company culture based on equality, integrity, team work.